Equip your teams with the skills to manage stress, communicate effectively, and maintain performance in both personal and professional settings. This module provides practical strategies to build emotional intelligence and resilience, helping participants stay in control rather than feeling overwhelmed by everyday challenges.

Participants will learn to:

• Understand the neuroscience behind emotional responses and stressors, and learn techniques to manage them
• Apply principles of positive psychology and mindfulness to strengthen resilience
• Use a unique, non-threatening communication system to discuss emotions effectively across age, gender, cultural, and organisational boundaries
• Replace blame and judgement with responsibility and empathy
• Achieve consistent performance despite everyday stressors

Course Format:

Online delivery: 2 x 90-minute interactive sessions

Key Outcomes:

• Build stronger self-awareness and emotional control
• Communicate confidently and empathetically in challenging situations
• Strengthen resilience to handle stress and change
• Maintain high performance in both work and personal life

Building Emotional Intelligence & Resilience