Inside sales is the dominant sales model across industries, and success requires structure, skill, and continual learning. This highly practical online course equips sales professionals with the tools, techniques, and confidence to generate high activity and conversion rates in a remote setting.

Through live-calling exercises and expert role-plays, participants will develop the skills needed to engage buyers, handle objections, and close effectively.

Participants will learn to:

• Understand the importance and fundamentals of inside sales
• Apply a structured sales approach that drives results
• Capture the buyer’s attention and navigate gatekeepers
• Use questioning techniques and SPIN selling to uncover needs
• Deliver effective pitches and close sales with confidence
• Handle objections and overcome common inside sales challenges
• Continuously improve through role-plays and ongoing learning

Course Format:

• Delivery: Online – 2 x 90-minute interactive sessions

Key Outcomes:

• Increased success and confidence in inside sales techniques
• Practical experience navigating remote sales challenges
• Enhanced questioning, pitching, and closing skills
• A repeatable, structured approach to inside sales performance

Achieving Inside Sales Success