For new and aspiring managers, this program provides the essential techniques to manage people effectively and build high-performing teams. In today’s competitive landscape, retaining talent is more important than ever — yet many leaders feel unprepared for the challenges of managing and motivating the next generation of professionals.

This course offers practical insights and proven strategies to help managers confidently recruit, develop, and lead their teams to success.

Participants will learn to:

• Recognise the difference between great and poor management
• Recruit the right people and conduct effective interviews
• Design and implement a strong recruitment and onboarding process
• Deliver structured inductions for new starters
• Have confident, constructive, and tough conversations
• Delegate strategically and support individual growth
• Create succession plans and career development strategies
• Manage and motivate different personality types within a team

Course Format:

• Delivery: Online – 2 x 90-minute interactive sessions

Key Outcomes:

• Strong foundational management and leadership skills
• Confidence in recruiting, onboarding, and retaining talent
• Improved ability to motivate and manage diverse personality types
• Practical frameworks for coaching, delegation, and performance conversations
• A clear strategy for developing and growing high-performing teams.

Managing and Developing People